达美新加坡的客服也越来越烂

自从1个多月以前一半的人突然集体离职后,这达美新加坡/中国的客服是越来越差,经常排队不说,接电话的人好多新人,笨和猪一样,订一张巨简单的行程用了40分钟,回来告诉我说,您这张票是1万元人民币!我靠!!难道听不懂说了好几次是用里程兑换吗?

Author: Troy

Troy Liu is the founder and CEO of Mileslife, an innovative mileage earning mobile app to connect local life and travel. As a renowned loyalty program expert, he was a consultant for many international hotel chains and airlines. Travelled to over 100 countries by earning and burning miles and points in the past 16 years, he also cast light on these by his million-word blog right here on Boardingarea since 2007.

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